New Faces at MC in 2011

As the end of the year approaches, it is a good time to reflect on the many changes that have occurred at Maintenance Connection. In an effort to extend our top notch customer service to our growing customer base, we have added considerable new staff. The following picture, taken at our holiday party, shows five new staff members added to our Customer Support Team this year. Pictured from left to right are January Smith, Geoff Lilly, Aubrey Kirch, LJ Honeycut and Adam O’Brien. Geoff works as a Technical Services Engineer, handling support issues that are escalated for a higher level of technical support. The four remaining staff members are Solutions Engineers on the front line for support; taking calls, picking up chats and responding to emails.

The next picture includes six additional MC Staff Members brought on board in 2011. Pictured left to right are Jenna Holiday, Dave Putnam, Ange Garner, Paul Klein, David Hopper, Brad Stutzman and Joel Cauley. Jenna handles Billing Support for MC, David is a Software Engineer working on our mobile product, Brad works on Multimedia Projects and Joel is a Sales Coordinator. The three remaining staff members, Dave Putnam, Ange Garner and Paul Klein, are Implementation Consultants, traveling the US to help new customers get up and running with MC!

MC’s Extended Family

We like to think of ourselves as an extended family at Maintenance Connection, and this has been a banner year for “family growth” as well! Three staff members welcomed a new baby into their family:

• Baby Girl Brooklyn to Jeremiah Sumner
• Baby Girl Emma to Billy Burciaga
• Baby Boy Judah to Scott Lasher

There were also three weddings in 2011 – Congratulations to Aubrey Kirch, Chad Marsh and Dave Putnam. And, to ensure there will be more personal milestones to celebrate next year, three staff members became engaged and have weddings planned for 2012! Best wishes to Jenna Holiday, Austin Hermle and Dan Buljan.